For Regulatory & Tariff Information
Click Here
Residential Customer Services Click Here
Sierra Telephone 559-683-4611 or 209-966-3636


 
Online Sierra Telephone bill payment is here!   

 
WE SELL TELEPHONES!
GREAT GIFT IDEAS!

Come see our big selection at
Sierra Telephone Business Offices.
Buy fun, animated telephones
and a host of other choices.

Click HERE to see the full selection!


Pay Online!
Now! View and pay online. You control the payment process. Click HERE for more information.

CASH
Drive-through drop box, office drop box, in person, mail.

CHECK
Drive-through drop box, office drop box, in person, mail.

CREDIT CARD
Use ATM debit, charge to VISA, MasterCard, or Discover/Novus.

AUTO CREDIT CARD
Payment is automatically charged to your credit card each month.

ACH/AUTO DEBIT
Payment is automatically debited from your checking account each month.

Get reliable consumer advice at www.abelltolls.com!

Visit Sierra Tel Long Distance!


Numbers are within Area Code 559 Unless Otherwise Indicated
BUSINESS OFFICESOAKHURST683-4611
OR, TOLL FREE:
1-877-658-4611
BUSINESS OFFICESRAYMOND683-4611
BUSINESS OFFICESMARIPOSA209-966-3636
LOCAL DIRECTORY ASSISTANCE411
REPAIR SERVICE24 HOURS DAILY
From outside our service area or from cell phones:
611
559-683-4661
ASSISTANCE IN DIALINGLOCAL
LONG DISTANCE
0 for Operator
00 for Operator
LONG DISTANCE DIRECTORY ASSISTANCEInside 559 Area:
Outside 559 Area:
Inward WATS (800) Numbers
1+Area Code+555-1212
1+Area Code+555-1212
1+800+555-1212
TELETYPEWRITER OPERATOR ASSISTANCE TDD/TTY1+800+855-1155
CALIFORNIA RELAY SERVICE MCI CUSTOMER SERVICE:

TDD:
ASCII:
VOICE:
SPANISH (Voz y TTY):
1-800-735 TTY OR
1-800-735-0373 Voice
1-800-735-2929
1-800-735-0091
1-800-735-2922
1-800-855-3000
SPRINT CUSTOMER SERVICE:

TTY
ASCII:
VOICE:
SPANISH (Voz y TTY):
1-800-676-3777 Voice
TTY or ASCII
1-888-877-5378
1-888-877-5380
1-888-877-5379
1-888-866-5381
TELETYPEWRITER OPERATOR ASSISTANCE VOICE1+800+735-2922
TO ARRANGE YELLOW PAGES
ADVERTISING
DIRECTORY PUBLISHING
SOLUTIONS
1+866-221-4300
UNDERGROUND UTILITY CABLE
LOCATING SERVICE
LOCALNEW: Dial 8-1-1
OUTSIDE 209/5591+800+642-2444
YELLOW PAGES - Directory Publishing Solutions For your advertising needs1+866-221-4300

LOCAL CALLING AREAS
YOUR PREFIXYOUR LOCAL CALLING AREA
COARSEGOLD EXCHANGE641, 642, 658, 683, 692641, 642, 658, 669, 676,
683, 689, 692, 868, 877
RAYMOND EXCHANGE689641, 642, 658, 683, 689, 692, 760
MARIPOSA EXCHANGE742, 966742, 966


IMPORTANT INFORMATION FOR OUR CUSTOMERS
about your telephone service

Sierra Telephone has been providing service to customers in Eastern Madera and Mariposa Counties since 1895. A 100% digital, fiber optic network and “self-healing” fiber ring provide reliable, secure service of the highest quality. A wide variety of products and services are available to customers within our 840 square mile serving area - including the following:

BASIC SERVICE OFFERINGS
Updated 10/1/2007

RESIDENTIAL SERVICE
SINGLE PARTY $16.85
TWO-PARTY where available $16.00
BUSINESS SERVICE
SINGLE PARTY $31.85
TWO-PARTY where available $24.85
CALIFORNIA LIFELINE SERVICE*
SINGLE PARTY $5.47
TWO-PARTY where available $3.23
FEDERAL ENHANCED LIFELINE SERVICE**
SINGLE PARTY, TWO PARTY
AND EXPANDED LINK UP** $1.00

Above rates include the following:

• Local Calling • Access to Directory Assistance
• Touch Tone Capability • Access to Interexchange Service Providers
• Access to Operator Services • Voice Grade access to the public switched network.
• Access to Emergency 9-1-1 services

Sierra Telephone provides discounted monthly service rates and free Toll Blocking to all Residence Customers who qualify for California LifeLine Service or Federal Enhanced Lifeline Service.

* California LifeLine (formerly known as Universal Lifeline Telephone Service) and Federal Lifeline and Link Up Program benefits are available to all RESIDENTIAL customers who meet the eligibility rules established by the California Public Utilities Commission and who qualify under either the California LifeLine program-based or income-based criterion. Sierra Telephone provides discounted rates for qualified California LifeLine customers through a combination of the federal and/or state programs. Customer benefits include: reduced monthly service rates, $9.37 connection/conversion rates, a credit for the monthly Subscriber Line Charge, free toll blocking, and exclusion of most state-mandated surcharges normally applicable to the basic service rate. A second California LifeLine Service telephone line discount is available for qualified disabled RESIDENTIAL customers through state-only funding. Federal Link Up provides up to $30 for the one-time costs of initiating RESIDENTIAL telephone service at the customer’s principal place of residence.

** Federal Enhanced Lifeline and Expanded Link Up program benefits and qualification standards apply to all RESIDENCE customers residing on reservation lands as described in the Code of Federal Regulations at Section 47 C.F.R. § 54.400(e). To qualify for Federal Enhanced Lifeline, the customer must also qualify to participate in the California LifeLine Program and certify that they reside on Tribal land. Eligible residents of Tribal lands may receive up to an additional $25 in Federal Enhanced Lifeline support, but must pay at least $1 for basic monthly service. Qualified telephone subscribers living on Tribal lands who require assistance with initial service installation costs greater than $60 are eligible to receive the Expanded Link Up discount. Expanded Link Up provides up to $70 in additional discounts to pay 100% of the charges between $60 and $130 for both service connection and line extension charges in connection with the one-time costs associated with initiating RESIDENTIAL telephone service at the customer’s principal place of residence. Charges for facilities or equipment (for example, inside wire or a telephone) that falls on the customer side of the demarcation point are not covered.

For additional details about Sierra Telephone’s services or to apply for California LifeLine Service or Federal Enhanced Lifeline Service, please contact a Sierra Telephone Business Office:

For additional details on any of the previously described services, please contact your Sierra Telephone Business Office:

Oakhurst Business Office 559-683-4611
Mariposa Business Office 209-966-3636
Or toll free 1-877-658-4611
www.sierratelephone.com


M E M B E R

© 2006 Sierra Telephone
View our Privacy Policy