Sierra Telephone's Voice Mail Services

Sierra Telephone 559-683-4611 or 209-966-3636

Sierra Telephone CLASS Features

MENU

CALLER ID

CALL RETURN

REPEAT DIALING

CALL TRACE

PRICE LIST

Advanced Custom Calling Services, or CLASS services are a powerful group of enhanced features to make your telephone work smarter and harder.

Realize greater savings when you add Advanced Custom Calling Features to your existing Custom Calling package.

Call us today and a Customer Service Representative will help to design a calling package customized to fit your needs...as well as your budget!

CALLER ID
Residence - $6.50per month
Business - $7.50 per month

Caller ID lets you see the number of the caller before you answer the telephone. (Caller ID display unit or Caller ID telephone required)

HOW TO USE CALLER ID

When you receive a call, wait until your telephone completes the first ringing signal
The telephone number of the person calling you will appear on your display screen, allowing you to choose which calls to pick up and which to return at a more convenient time.

Note: You will not receive the caller's telephone number when a caller chooses to block delivery of their telephone number. You will receive a message such as, "Private", on your display unit which will indicate that the caller does not want their telephone number delivered.

TO TOP OF PAGE

CALL RETURN
Residence - $3.40 per month
Business - $4.90 per month

Call Return allows you to call back the last incoming call without having to redial the number. A busy number will be redialed every 45 seconds for up to 30 minutes. You will be notified with a special ring when the number is free.

Call 683-4611 or 966-3636 for full information on all options.

HOW TO USE CALL RETURN

1. Press

(1169 from a rotary dial telephone) to return a call to the last number that called you - even if you didn't answer the call. Upon activation, Call Return will redial the number automatically and continue to check the number for up to 30 minutes if the number is busy. You will be alerted with a distinctive ringing pattern when the busy number is free. When the called number answers, the call is then completed.

2. To deactivate Call Return, press

NOTE: The calling party's number will not be delivered or announced to the call recipient under any circumstances, nor will Call Return be invoked if the calling party's number is marked "Private".

TO TOP OF PAGE

REPEAT DIALING
Residence - $3.40 per month
Business - $4.90 per month

Automatically redials your call when your first attempt reaches a busy number. Alerts you when the line is free.

HOW TO USE REPEAT DIALING

1. Press

(1166 from a rotary telephone) to have calls automatically redialed when the first attempt reaches a busy number. Upon activation, Repeat Dialing will recheck the number every 45 seconds for up to 30 minutes. You will be alerted with a distinctive ringing pattern when the busy number is free. Pick up your phone and the call rings through.

2. To deactivate Repeat Dialing, press

NOTE: Repeat Dialing can check more than one busy number at a time. While Repeat Dialing is working, you can still use your telephone line to make and receive other calls.

TO TOP OF PAGE

CALL TRACE
$4.90 per trace
(Monthly maximum: 5 traces or $24.50)

Initiate a trace on the last incoming call by dialing an activation code.

HOW TO USE CALL TRACE:

1. Press:

(1157 from a rotary dial telephone) immediately after receiving the call you wish to trace. The traced number is recorded in our Central Office Switch. You will hear a confirmation tone. You should then write down the date and exact time the call was received.

2. Contact the local law enforcement agency. (Information is securely stored, for a limited time, by Sierra Telephone and is disclosed only to law enforcement agency personnel for investigation purposes and only if requested under the proper legal guidelines).

NOTE: Call Trace is billed on a per activation basis. A maximum of five traces to any number during a billing period will be charged. Traced numbers will not be released to customers who initiate the trace.

TO TOP OF PAGE

CLASS SERVICES PRICING

CALLER ID
Residence	$6.50 per month.
Business	$7.50 per month.
CALL RETURN
Residence	$3.40 per month.
Business	$4.90 per month.
REPEAT DIALING
Residence	$3.40 per month.
Business	$4.90 per month.
CALL TRACE
$4.90 per customer-originated trace Monthly maximum of 5 traces or $24.50

3 FEATURE PACKAGE
Caller ID, Call Return, Repeat Dialing

Residence - $10.00 per month. Business - $13.00 per month.

COMBINED FEATURES PACKAGE
Above package combined with Custom Calling Package - includes:
Caller ID, Call Return, Repeat Dialing
Call Forwarding, Call Waiting, 3-Way Calling
and Customer Changeable Speed Dialing 8

Residence - $10.50 per month. Business - $13.75 per month.

Combined Features Package with
Customer Changeable Speed Calling - 30
Residence - $11.00 per month. Business - $14.50 per month.

Once the special promotional period has ended, a one-time service order charge is applicable to
activate any individual feature or package on your line.
A minimum one month charge is applicable for all orders.

TO TOP OF PAGE